Frequently Asked Questions
Everything you need to know about shopping with Mirchi By Kim
What is the typical shipping timeline for orders?
We process all orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or size exchange.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
Mirchi By Kim accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your materials sustainably sourced?
At Mirchi By Kim, we prioritize high-quality, durable fabrics. We are committed to ethical manufacturing processes and are continuously working toward increasing our use of eco-friendly textiles.
Can I track my order once it has been shipped?
Yes! Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your package's journey.